Cancellation Policy

Right of withdrawal for consumers

(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)

cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day

  • on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item;
  • on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;
  • on which you or a third party other than the carrier designated by you took possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items;

To exercise your right of withdrawal, you must inform us (Noh Nee (represented by Rahmée Wetterich), Hans-Sachs-Straße 2, 80469 Munich, order@nohnee.de, telephone: 089 88981270) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund goods that can be sent by parcel until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. We will collect the goods that cannot be sent by parcel.

You must return or hand over the goods that can be sent by parcel to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods that can be sent by parcel before the expiry of the fourteen-day period. We do not bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that are likely to spoil quickly or whose expiry date would quickly be exceeded; - for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts
  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
  • for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.) - To Noh Nee (represented by Rahmeé Wetterich), Hans-Sachs-Straße 2, 80469 Munich, email address: order@nohnee.de :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*) - Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)

- Date

(*) Delete as appropriate.

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Consumers have a fourteen-day cancellation timeframe.

Cancellation policy

You may repeal your contract of purchase within 14 days without having to state reasons. The allocated cancellation timeframe is 14 days, effective the day that you or an assigned third party, who may not be the carrier/courier, took said commodities into their possession.

To administer your right to cancel your order, you have to inform us (Noh Nee (represented by Rahmée Wetterich), Hans-Sachs-Straße 2, 80469 Munich, order@nohnee.de , Phone: +49 (0)89 88981270 ) by sending us an explicit declaration stating that you are repealing your contract of purchase (for example: by sending us a letter in the mail, fax, or an email). You may use the cancellation template that is attached; however, it is not mandatory to use this template.

It will be sufficient to send us your notification of repeal within the given cancellation timeframe in order for the 14-day cancellation timeframe to be granted.

Consequences

If you repeal your contract of purchase, we are obligated to refund all payments that we have received from you, including shipping costs (excluding additional shipping costs that result from choosing a different shipping option, other than the regular standard shipping option that we offer) immediately and within 14 days at most, effective the day that we receive your repeal.

The payment method which was used to make the transaction will also be used for the reimbursement, unless we have explicitly agreed to something else. You will not be charged any fees for the reimbursement.

You are only required to compensate us for any loss in value if the loss in value can be traced back to unnecessary handling, which goes beyond the admissible proofing of the condition of the item, its characteristics and functionality.

The cancellation policy does not apply to the following contracts:

Contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the consumer.

Cancellation template

(If you would like to cancel the order, please fill out this form and send it back to us at Noh Nee (represented by Rahmée Wetterich ), Hans-Sachs-Straße 2, 80469 Munich, order@nohnee.de)

- I/we hereby cancel my / our ( * ) contract of purchase for the following products ( * ) / provision of the following services ( * )

- Ordered on ( * ) / received on ( * )

- Recipient's name

- Recipient's address

- Recipient's signature (only with message on paper)

- Date ( * )

Delete as appropriate.